Stop Utility Services

Please do not backdate service request. There must be advanced notice of at least one (1) business day. Utility services are terminated Monday through Thursday, excluding holidays.

Deposit Refunds and Final Billing: Deposits that have not previously refunded to the account will be applied during final billing or can be transferred to a new account in your name. Final bills are generated and mailed approximately 2 to 3 weeks after your termination date. Final bills that remain unpaid after 60 days will be sent to a collection agency. (Please note, if you provided a letter of credit to start services, you do not have a deposit on the account.)